Terms of Service for Private Commissions

01

General Terms

  • All drawings may include a subtle sign (or signature) that you may not remove.

  • I might record the drawing process and post it on my YouTube.*

  • I reserve the right to post the artwork on my social media accounts (Instagram), my portfolio, and art books.*

  • Prices are subject to change based on demand.

  • I have the right to reject any order that I do not feel comfortable drawing for any reason.

*(unless client requests artwork to remain private at initial consultation)

02

Payment

  • Currency accepted is USD and can be paid through Stripe.

  • Commissions are paid split 50% upfront and 50% after artwork is finished (before delivery).

  • Don't send me any payment before I have agreed to save you a slot and requested that the payment be sent.

03

Process & Delivery

  • I will notify you when I have started on your commission, at which point refunds will no longer be allowed (see point 6 further below for more info on refunds).

  • The time it takes to finish your commission varies 2 - 6 weeks depending on factors such as health, the complexity of the commissioned piece, and other work.

  • If anything comes up that will slow the progress of the initially estimated delivery time I will let you know as soon as possible.

  • Once the piece is finished you will receive the full-resolution (approximately 3500 x 2400 px 300 dpi) image in PNG format. If you would like an 8.5 x 11 in print for an additional $10 (archival ink on high quality paper, including shipping and tracking) just let me know (currently only for US clients).

  • 2 rounds of changes on the commissioned piece are included in the price.

  • A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

  • If your reference is unclear to start with changes will come at an extra charge.

04

Revisions

I, Lady Chamomile (the artist):

  • Reserve the right to cancel and refund the order at any time for any reason.

  • Retain all copyrights over the commissioned artwork.

  • Will NOT claim the intellectual property (IP) of the commissioned artwork.

  • Will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

  • Reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

You (the client):

  • May upload the commissioned artwork on any website and social channels.

  • May NOT make profits from the commissioned piece (reselling, redistributing, make prints, etc.).

  • May NOT alter the commissioned artwork without my (the artist's) consent.

  • Retain the rights to the intellectual property (IP).

  • May NOT use the commissioned artwork for commercial purposes.

  • May in some cases, request to purchase the commercial rights to the image, at the artist’s discretion.

The following is considered copyright infringement:​

  • Reproducing/using the copyrighted artwork commercially.

  • Claiming the artwork as your own.

  • Altering the artwork without my consent.

05

Copyright & Usage

  • I will do everything I can to make my customers happy!

  • If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.

  • I am willing to change some of my terms for you if you ask before I start on your commission. If you, e.g., do not want me to post your art anywhere, we can discuss this.

  • The buyer is not allowed a refund once I started working on the commission.

  • If for any reason I am unable to start your commission you will receive a full refund.

  • If you cancel your order before I start work on it, I will give you a full refund.

06

Cancellation & Refund Policy

If the buyer breaks any of the points stated above they will lose all the beforementioned rights to the artwork commissioned by me, Lady Chamomile (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. 

If you have a problem with any of these statements, they may be changed if discussed with me prior to paying for your commissioned piece.